SAP - common problem


Alert log for TeltankUSA is on \\cyanide\d$\orant\rdbms73\trace\tt32ALRT.log

Common problem is that the database is hanging to can't come up if the log archive directory is full.

Directory to check is \\cyanide\e$\Oradata\tt32\Arch.

message you get in alert log is :

ora-255 signalled during : alter database "TT32" open ....
dump file d:\orant\rdbms73\trace\tt32alrt.log

Further up there may be other messages to say archive directory is full & archve is stopped.
Europe
Ask the ops to check that e: drive on Europe is not full.

If it is full very old archive logs must either be deleted or moved before the database can come up or continue to operate. To continue stop and restart Oracle Services on Europe.

We have no terminal Service access to Europe so you have to ask the ops to do the actions.